Frequently Asked Questions
Everything you need to know about your Ole Glow journey.
What is the OLEHENRIKSEN return policy?
We want you to love your glow. If you are not completely satisfied with your purchase, you may return it within 60 days of the purchase date for a full refund.
Are OLEHENRIKSEN products cruelty-free?
Yes, OLEHENRIKSEN is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Please visit our shipping information page for a full list of available countries and estimated delivery times.
Are your products safe for sensitive skin?
While our products are formulated with high-quality ingredients, we recommend checking the specific ingredient list for each product and performing a patch test if you have highly sensitive skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal and Afterpay for flexible installments.